To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great Reward Point Program.

Our Reward Point Program is as simple as it sounds. While shopping at Samara Jewel you will earn Shopping Points for the money you spend.
Once earned, you’ll be able to use those points to pay for future purchases at Samara Jewel.

The Reward Point Program began immediately you create an account with us. All purchases made after creating an account will earn points.

When an order is placed, the total amount* of the order will be used to calculate the number of points earned. These points are added to your Shopping Points account as pending points.
All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by Samara Jewel.

Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want.

You must login to your account in order to view the status of your points.

During the checkout process, you’ll be able to pay for your order with your points balance.
* in most cases shipping fees and taxes excluded. See the referred FAQ for more details.

Currently, for every KSh 1 spent at Samara Jewel, you’ll earn 0
For example:
Product Cost:  KSh 100
Value of Points Earned:  KSh 1

Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at Samara Jewel.
During the checkout process, on the same page that you select a payment method, there will be a box to enter the number of points you wish to redeem. Enter the number of points you would like to spend or tick the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
Continue the checkout procedure and on the confirmation page, you’ll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.

Currently, a minimum balance of 500 points (KSh5000) is required before you can redeem them.
We strongly advise you to check this page often as we may make changes to this policy

Currently, no Minimum Purchase Amount required to redeem your points.

We strongly advise you to check this page often as we may make changes to this policy.

A maximum of 500 points (KSh 5,000) is allowed to redeem per order.

We strongly advise you to check this page often as we may make changes to this policy.

No. When calculating the number of points earned, the shipping fees are excluded.

No. When calculating the amount of points earned, the taxes are excluded.

We strongly advise you to check this page often as we may make changes to this policy.

Yes. When calculating the number of points earned, all items which have been discounted are included.

We strongly advise you to check this page often as we may make changes to this policy.

Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.

We strongly advise you to check this page often as we may make changes to this policy.

Currently, this feature is disabled.

“Writing Review is ego boost knowing others read your opinions, and maybe even take your advice.”
Sharing Your Product Reviews will assist us to continually improve our offers and service to you as well as helps others to choose the right products.
We would like to thank you for helpful review that you gave us, therefore for every quality review, we will reward your Points account with KSh50 worth of points.
Your Review must meet all of the following conditions:

• Your Reviews must be original.
• Reviews must be focused and concise on the product under review.
• Reviews should not duplicate content already published.
• Be truthful and objective.
• Reviews should not include posts that have spam, commercial or advertising content or links.
• Reviews should not abuse, harass, or threaten another’s personal safety .

Samara Jewel reserves the right to refuse or remove any review that does not comply with above conditions.
Samara Jewel staff reserves the right to correct misspelled words, grammatical errors.
Samara Jewel is not responsible or liable in any way for ratings and reviews posted by its customers.

Currently, no restrictions apply to what items may be purchased using your points balance.

We strongly advise you to check this page often as we may make changes to this policy.

For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail.

Currently, no restrictions apply to the kind of items which may be purchased using your points balance.

We strongly advise you to check this page often as we may make changes to this policy.

• Shopping Points are only available to registered Samara Jewels member’s.
• Shopping Points Reward can only be collected and used with online purchases. and are only validated at Samara Jewels.
• Points are non-refundable and can’t be transferred between members.
• Shopping Points are non-transferable or exchangeable for cash under any circumstances.
• Shopping Points will not be refunded for any canceled order.
• When buying with Points, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
• When calculating the number of points earned. shipping fees and taxes are excluded(unless other.see referred FAQ for more details).

Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.